ElectricalBossPro Blog — Billing & Payments

Monthly Statements for Property Managers: One Electrical Bill Covering Every Address

A property manager with thirty rental units does not want thirty separate electrical invoices a month. They want one bill, with every job on it, clearly marked by address, that their bookkeeper can match to the right property in a few minutes. Send them a pile of individual invoices instead, and some will get lost, some will get paid twice, and some will sit for weeks while someone figures out which building they belong to.

A Different Kind of Customer

Plan customers, covered in Billing Electrical Maintenance Plans: Yearly Inspections and Generator Service That Bill Themselves, are usually homeowners with one house. Property managers and landlords are the opposite: one client, many addresses, and a steady trickle of service calls across all of them.

In ElectricalBossPro, one client can have many addresses. Each address keeps its own equipment list, access notes and job history, while the billing rolls up to the client.

How Monthly Account Billing Works

When a client is set to Monthly, they get one statement each month covering every address. Each line on the statement is labeled with the address where the work was done. The property manager sees, in one document, every service call, repair and inspection you did for them that month.

The day-to-day work does not change. Techs still complete jobs in the tech app, each job still carries its line items and sales tax, and the office still sees every job as it is done. The difference is how the customer is billed: one statement instead of a stream of separate invoices.

Why Property Managers Prefer It

For the property manager, a single labeled statement solves several problems at once:

• Matching costs to properties. Every line has its address, so each charge goes to the right building or owner.
• One approval. Their payables process handles one bill a month instead of dozens.
• Fewer questions. “Which unit was this for?” is already answered on the line.
• Predictable timing. They know when your bill arrives and can plan for it.

A property manager who finds your billing easy is a property manager who keeps calling you for their next turnover or tenant complaint.

Why It Helps Your Shop Too

Monthly statements are not just a courtesy. They make your own billing simpler:

• The office does not send a separate invoice for every small repair at every rental.
• Commercial-style payers tend to pay a clean, labeled statement faster than a pile of loose invoices.
• Past-due follow-up has one statement to track per account instead of a long list of small open invoices.

Setting Up a Property Manager Account

Getting a property manager into ElectricalBossPro is straightforward:

• Add the client and set billing to Monthly.
• Add the addresses. For a long list, use CSV import, and imported addresses are placed on the map automatically.
• Add access notes for each address, such as lockbox details or “tenant must be notified 24 hours ahead,” so the tech sees them on the job card.
• Save equipment on each address as techs visit, so every unit's panel and other equipment are on file.

Tags and custom fields can help too, for example tagging addresses by owner or by building group.

Requests Without the Phone Tag

Property managers can request service through the customer app instead of calling, and the request comes in tied to their account. Two-way texting with the office handles the quick back-and-forth. Every job that follows ends up as a labeled line on that month's statement.

Scheduling stays in the loop too. Automated reminders and alerts by text and email let the property manager know when the electrician is coming to each address, so they can warn a tenant ahead of time instead of the tech knocking on a door nobody expected to answer.

Beyond Property Managers

The same Monthly setting works for any client with many locations: landlords, gyms, retail chains, small offices with several sites. Commercial accounts often add recurring work like lighting maintenance or relamping every 14 or 30 days, which comes due on the Waiting List and lands on the monthly statement with everything else. That side is covered in Billing Commercial Electrical Accounts: Gyms, Retail Stores and Lighting Maintenance.

One Statement, Every Address

For customers with many addresses, monthly account billing is the difference between a billing headache and a billing routine. One statement a month, every line labeled with its address, built from jobs your techs completed in the tech app. To see monthly statements alongside card on file, charging at completion and the rest of the billing tools, visit the ElectricalBossPro electrical invoicing software page.